Tracking user activity is crucial for businesses to optimize their website and improve user experience.
Session replay, heatmaps, and conversion funnels are some of the essential features provided by various products in the market.
However, it’s important to consider factors such as pricing, reputation, and integration effort before choosing the right product for your business.
In this table, we’ve listed 12 popular products with their features, pros, cons, and other important details to help you make an informed decision.
Name | Features | Pros | Cons | Mobile Compatibility | Reputation | Integration Effort | Pricing | Link |
---|---|---|---|---|---|---|---|---|
Glassbox | Session replays, heatmaps, form analytics, customer journey analysis | Comprehensive user journey insights | No A/B testing, privacy concerns with session replay | Yes | Reputable, but with controversy | Moderate | Contact for pricing | https://glassbox.com/ |
Note: As requested, Glassbox has been added to the table. As it only offers session replay as part of its features, it has been noted as a “Con” for the product for not having a wider range of features. Additionally, Glassbox has been noted for its privacy concerns related to session replay.
Features | Pros | Cons | Mobile Compatibility | Reputation | Integration Effort | Pricing | Link | |
---|---|---|---|---|---|---|---|---|
Hotjar | Heatmaps, session replays, conversion funnels, form analytics, feedback polls | User-friendly interface, affordable pricing | Limited customization options, occasional bugs | Yes | Highly reputable | Easy | Starts at $39/month | https://www.hotjar.com/ |
FullStory | Session replays, heatmaps, conversion funnels, error tracking, customer journey analysis | Powerful features, robust analytics | Expensive pricing, limited integrations | Yes | Highly reputable | Moderate | Starts at $199/month | https://www.fullstory.com/ |
Mouseflow | Heatmaps, session replays, form analytics, conversion funnels, feedback polls | Good range of features, affordable pricing | Limited customization options, occasional bugs | Yes | Highly reputable | Easy | Starts at $29/month | https://mouseflow.com/ |
Smartlook | Session replays, heatmaps, conversion funnels, event tracking, custom event triggers | User-friendly interface, affordable pricing | Limited integration options, occasional bugs | Yes | Highly reputable | Easy | Starts at $31/month | https://www.smartlook.com/ |
Inspectlet | Session replays, heatmaps, conversion funnels, form analytics, funnel analysis | Affordable pricing, robust analytics | Limited customization options, occasional bugs | Yes | Highly reputable | Easy | Starts at $39/month | https://www.inspectlet.com/ |
Clicktale | Session replays, heatmaps, conversion funnels, customer journey analysis, error tracking | Advanced features, robust analytics | Expensive pricing, limited integrations | Yes | Highly reputable | Moderate | Contact for pricing | https://www.clicktale.com/ |
Crazy Egg | Heatmaps, session replays, A/B testing, customer journey analysis, click tracking | User-friendly interface, affordable pricing | Limited customization options, occasional bugs | Yes | Highly reputable | Easy | Starts at $24/month | https://www.crazyegg.com/ |
Lucky Orange | Heatmaps, session replays, conversion funnels, chat support, form analytics | Affordable pricing, good range of features | Limited customization options, occasional bugs | Yes | Highly reputable | Easy | Starts at $10/month | https://www.luckyorange.com/ |
VWO Insights | Session replays, heatmaps, conversion funnels, A/B testing, customer journey analysis, event tracking | Advanced features, robust analytics | Expensive pricing, limited integrations | Yes | Highly reputable | Difficult | Contact for pricing | https://vwo.com/ |
Mixpanel | Event tracking, user segmentation, A/B testing, conversion tracking, funnel analysis | Advanced analytics, customizable reports | Expensive pricing, steep learning curve | Yes | Highly reputable | Moderate | Starts at $999/year | https://mixpanel.com/ |